At Scam Claims, we specialise in supporting victims and across the UK who have been targeted by fraudulent pet sellers advertising animals that do not exist or are sold under false pretences.
Pet fraud is a growing issue in the UK, with scammers exploiting online adverts, social media, and classified listings to trick buyers into paying for puppies, kittens, or exotic pets.
Victims often lose significant sums of money and suffer emotional distress when they realise they have been deceived.
We understand the financial and emotional impact these scams cause, and our team of pet fraud solicitors provides tailored legal support to pursue compensation, challenge negligent institutions, and maximise the chances of recovering funds.
Pet sale scams occur when scammers advertise pets online and demand payments or deposits without ever delivering the animal. In some cases, victims receive sick or unsuitable pets that require expensive veterinary treatment.
These scams not only create financial hardship but also cause deep emotional harm, particularly to families and individuals looking forward to welcoming a new companion into their home.
The cost of pet sale scams varies, but victims frequently lose between £500 and £2,000, depending on the breed and circumstances. Deposits are often followed by requests for additional payments for so-called “insurance,” “vet clearances,” or “transport fees,” which increase the total loss.
High-demand breeds such as French Bulldogs, British Shorthair cats, and pedigree puppies are common targets, with fraudsters exploiting their popularity to extract large sums.
Pet sale scam solicitors regularly deal with a range of fraudulent schemes, including:
Fake online adverts – Fraudsters create listings for popular breeds of puppies, kittens, or exotic pets that do not exist.
Fraudulent transport companies – Scammers set up fake courier firms to demand extra payments for delivery.
Repeated payment scams – Buyers are pressured to pay additional charges for “insurance,” “vaccinations,” or “quarantine release fees.”
Stolen pet images – Criminals use genuine photos of animals taken from other sites to appear legitimate.
Victims may be able to recover some or all of the money lost to pet sale scams under UK banking and consumer protection law. Payments made by credit card can be reclaimed under Section 75 of the Consumer Credit Act, while debit card transactions may qualify for a chargeback.
Bank transfer payments may also be recoverable under Authorised Push Payment (APP) fraud protections. Legal representation significantly improves the chances of successful reimbursement.
Contact Scam Claims to discuss your options for financial recovery.
Pet sale scam solicitors work closely with banks to freeze suspicious accounts, request recalls, and pursue compensation under APP fraud rules. They also liaise with online platforms and classified sites to investigate fraudulent adverts and provide evidence for investigations.
Where necessary, cases are reported to Action Fraud, Trading Standards, and law enforcement to ensure fraudsters are tracked and held accountable.
Our pet sale scam solicitors offer no-win, no-fee agreements, allowing victims to pursue claims without the burden of upfront solicitor’s fees.
Costs are only paid if the case succeeds, usually as a percentage of the recovered compensation. This funding option provides victims with access to expert legal support without additional financial risk.
The process of pursuing a pet sale scam claim begins with an initial consultation, during which a solicitor reviews payment records, correspondence, and copies of the fraudulent advert.
From there, they prepare the claim, contact the relevant bank or platform, and escalate the case to the Financial Ombudsman Service or civil courts if necessary. Throughout the process, victims receive clear updates and advice to help them navigate the recovery process with confidence.
Pet scam solicitors provide a full range of services to support victims, including:
Case assessment – Reviewing the strength of a claim and recovery options.
Evidence gathering – Collecting payment records, emails, and adverts to strengthen the case.
Claims against banks – Challenging financial institutions under Section 75 and APP fraud protections.
Regulatory complaints – Escalating unresolved cases to the Financial Ombudsman Service.
Civil litigation – Taking direct legal action against fraudsters or associated third parties.
Reporting support – Assisting victims in reporting to Action Fraud and trading standards authorities.
Pet sale scam solicitors handle both online and in-person fraud. While online scams are the most common, face-to-face fraud can occur when fraudsters arrange meetings, accept payment, and then disappear without delivering the promised animal.
Both types of scams can form the basis of a compensation claim with legal support.
Contact Scam Claims today to find out how we can support your case.